Support Center
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Frequently Asked Questions
How do I create a trip?
As a Master Planner, click "New Trip" from the top navigation. Fill in your trip details, save as a draft, and publish when ready. Publishing uses 1 credit.
How do credits work?
Credits are used to publish trips. Each published trip costs 1 credit. You can purchase credit packages from the "Buy Credits" page. Credits never expire.
How do I collect payments from participants?
Set up a payment plan in your trip settings. Add your payment handles (Venmo, Cash App, Zelle, PayPal) and participants can mark payments as claimed. You confirm when received.
Can I invite people who aren't registered?
Yes! Create an invite link from your group or trip and share it via email or text. Recipients can sign up and automatically join when they register.
What are "Dabs"?
Dabs are tasks assigned to trip participants. Planners can create pre-trip, during-trip, and post-trip tasks. Members can claim open tasks or be assigned specific ones.